Privacy Policy
This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
* To contact you about your question/request: Your information, whether public or private, will not be used without your consent, other than for the express purpose of responding to your request.
* To reply via email: The email address you provide, may be used to respond to your question, order or request. It may also be used for shipping reminders and future followup contact. Note: If at any time you would like to unsubscribe from receiving emails, we include detailed unsubscribe instructions at the bottom of each email.
* To call you back: We may use the information to call you regarding your attempt to, or actual, contact of us.
This Website uses Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. We also use Google analytics demographic and location targeting and related features to help us better understand the users of our web site and reach them with online advertising. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
This Website May Utilize Google AdWords, Remarketing, Bing Ads, Facebook Ads, Custom Audiences and Potentially Other Online Advertising
Services and Tactics
This website uses Google AdWords and its remarketing capability to advertise on third party websites (including Google) to previous visitors to our site. This allows us to advertise to previous visitors who may or may not have completed a task on our site, for example asking a question or requesting an appointment. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin or visiting http://www.google.com/settings/ads
On Facebook, users can opt-out of the collection and use of information for ad targeting and learn more at www.aboutads.info/choices and https://www.facebook.com/settings?tab=ads
We may also use other 3rd party remarketing services and/or other online advertising services such as Bing Ads, Facebook, LinkedIN, and others. We also may use Google’s “cross-device functionality” to show ads to signed-in Google users who have chosen to enable Google to associate their web and app browsing history with their Google account and to use such information from their Google account to personalize ads.
Google Analytics collects Google-authenticated identifiers associated with users’ Google Accounts (and therefore, personal information). Google Analytics temporarily joins these identifiers to our Google Analytics data in order for you to be shown ads of web sites like ours, on devices other than the device you used when you first visited our website. To disable this, you can do so inside your google account and adjust your privacy settings.
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologiesto collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
This Website May Also Use “Call Tracking” Numbers
This website may also track phone calls made to the phone number(s) listed on its web pages or phone numbers listed in ads on Google, Bing, Yahoo, Facebook or other platforms displaying our phone number on ads. When a caller makes a call to a call tracking number, standard callerID information is passed onto the 3rd party call tracking service and made available to us. In addition, information such as the keyword used and other information related to the ad that was clicked may also be provided to us. Callers wishing to minimize the information passed on to the service may block callerID information prior to making the call or may instead of calling, contact us using the email request form on our web site.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not intentionally attempt to collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Contacting Us
If you would like to opt out of direct communications, or if you have any questions, concerns, or comments about our privacy policy you may contact us using the information on this Web Site.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on August 19, 2019.